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Terms & Conditions
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Terms and Regulations:
• Payment must be settled up-front in cash or through our online payment gateway.
• Unsettled payments automatically cancel your appointment.
• Appointments are to be set ahead of time from Monday to Friday
• New plans and programs will be sent only after reporting or after your follow-up session and within 48 hrs.
• Prepaid sessions are non-extendable.
• Rescheduling appointments is only possible 24 hours ahead of time or more.
• Therapists are prohibited from offering free sessions, discounts, or accepting patient incentives or gratitude gifts.
• The therapy relationship is built on confidentiality. With certain exceptions, a therapist cannot share what you say during sessions, or even divulge that your name appears in their appointment book.
• As the client, you can decide whether to greet your therapist in public settings. Legally, the therapist cannot take the first step.
• Payments are non-refundable.